Personalized Services & Support

Among the powerful tools and benefits that distinguish DocLinks™, none outshine the level of personal consultation, training and round-the-clock support our subscribers receive.

DocLinks™ is designed and built as a Service, in the broadest sense of the word.  Below are some of the ways we ensure you and your practice get the most out of DocLinks™:

• Product Demonstrations - The best way to experience the unique capabilities and product features of DocLinks™ is to receive a live demonstration.  Click here to request a demo. 
• Customized Project Plan – We work with your office to provide a step-by-step implementation plan to meet your specific goals and office needs.
• Tailored Training Sessions – We provide detailed training to individuals, groups, nurses, providers, and office staff alike.
• “Super-User” – Should a primary contact be identified within your office, a DocLinks™ professional can provide the “super-user” with extensive one-on-one coaching on the training, administration and troubleshooting of the system. This service may also be retained by a DocLinks™ professional.
• Integrated Online Help Desk – Discuss issues with a representative via secure messaging. Conversations regarding a specific patient are automatically documented in the patient’s chart.
• Help Line – 8-5 rapid phone call response to any problem and/or question.
• On-call Representative – In addition to normal business hours, a representative is available for urgent issues and questions 24/7.

LIN Software is committed to a vision of a thriving, cooperative medical community, with DocLinks™ as the EMR Solution.  Request a DocLinks™ Demo today and find out how easy, beneficial and cost-effective it is to be part of the DocLinks™ Solution.